Can I split my order into several deliveries?
We normally dispatch your order once all items are available for delivery.
If your order contains items with different delivery times, the entire order may therefore wait for the item with the longest delivery time.
If you would like the available items delivered sooner, you can contact our customer service team to explore the possibility of splitting the order.
Partial shipments are assessed on a case-by-case basis and may incur additional shipping costs.
Please note that an order may sometimes be sent in several parcels if it contains larger items, even when they are dispatched at the same time. If this happens, you will receive several notifications, for example by SMS. The messages look the same, but the parcel tracking numbers differ, so it is easy to miss that there are several parcels to collect.