How can I track my order?

When your order leaves our warehouse, you receive a dispatch confirmation by email with tracking information. You can also find information about your order and shipments under My Account on our website.

You can use the tracking number to follow your parcel’s journey and check the current delivery status with the carrier. We recommend downloading the carrier’s app and linking it to your mobile number.

If your order is sent in several parcels, you may receive several tracking numbers. The parcels are handled separately by the carrier and may therefore be delivered at different times.

Please note that some shipping services offer limited tracking.

If you are missing tracking information or have questions about your delivery, please contact our customer service team.