I cannot log in to my account. What should I do?

If you are having trouble logging in to your BRL Electronics account, there are a few things you can check.

1. Check your email address
Your account is linked to the email address you used when registering or making your first purchase. Check that you are using the correct email address to log in.

2. Reset your password
If you have forgotten your password, you can easily reset it by clicking “Forgot your password?” on the login page.

You will then receive an email with instructions for creating a new password. If the message does not arrive, we recommend also checking your junk folder.

3. Contact our customer service team
If you still cannot log in after checking your details and trying to reset your password, please contact our customer service team so we can help you further.