I have not received my invoice. What should I do?

If you have chosen to pay for your order by invoice, it is normally sent separately from your order confirmation. It comes from the payment provider.

If you have not received your invoice, we recommend starting by checking your email, including your junk folder. Depending on the payment method you selected, the invoice may also be available through your payment provider.

If you still cannot find the invoice, we recommend contacting the payment provider handling your purchase.

Are you unsure which payment provider applies to your order? Contact our customer service team so we can help you further.