What happens if an item in my order is out of stock?

If an item in your order is unavailable, we normally need to wait for it to come back into stock before your order can be dispatched.

The estimated delivery time is shown in your order confirmation and is based on the information available when you placed your order.

Stock availability can sometimes change quickly, for example if several customers order the same item at the same time. This may mean that an item temporarily sells out even though it was shown as available when you made your purchase.

If we receive information about a delay, we try to let you know as soon as possible.

Would you like to explore switching to another item or changing your order? Contact our customer service team so we can check which options are available.