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BRL Electronics

What should I do if I received the wrong item?

If you have received a different item from the one you ordered, please contact our customer service team as soon as possible.

To help you quickly, we need the following information:

  • Your order number.

  • The item you ordered.

  • The item you received.

  • Ideally, a photo of the item and its item number.

Do not use or install the incorrectly delivered item before contacting us.

Our customer service team will help you further and explain how we will handle the incorrect delivery.