Why has my payment been declined?

If your payment is declined, there may be several reasons, such as insufficient funds, incorrect card details, a security check or not being approved for the selected payment method.

Payments are handled through our payment partner Kustom and the payment providers offered at checkout.

If your payment does not go through, we recommend checking your details and trying again, or choosing a different payment option.

For card payment problems, you may need to contact your bank. For invoice payment or instalments, you need to contact the relevant payment provider.

BRL Electronics cannot manually approve a declined payment or influence a credit assessment.